Privacy Policy
Effective Date: May 15, 2025
Welcome to Exxmall (accessible at https://exxmall.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and mobile application (collectively, the “Platform”).
By accessing or using Exxmall, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our platform.
1. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Usernames and passwords
b. Transaction Information
Details about purchases, returns, listings, messages, and payment history.
c. Device and Usage Information
- IP address
- Browser type
- Device identifiers
- Operating system
- Access time and duration
- Pages viewed and actions taken on the platform
d. Location Information
With your consent, we may collect geolocation data for improved services.
2. How We Use Your Information
- Create and manage your account
- Process transactions and deliver products
- Provide customer support
- Send important updates or promotional messages (with your consent)
- Improve our platform’s functionality and security
- Detect and prevent fraud, abuse, or illegal activity
- Analyze usage trends and preferences
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Vendors and Service Providers: Payment processors, hosting services, analytics, and customer support tools.
- Business Partners: In case of promotions, offers, or joint services (with your consent).
- Legal Authorities: When required by law or to protect rights, safety, and property.
- Successors: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Object to or restrict certain data processing
- Withdraw consent at any time
To make any requests regarding your data, contact us at: support@exxmall.com
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze traffic and user behavior
- Deliver personalized content
You can control cookies via your browser settings.
6. Data Security
We take reasonable measures to protect your information using encryption, firewalls, and access controls. However, no system is 100% secure. Use strong passwords and avoid sharing account details.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.
8. Children’s Privacy
Exxmall is not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.
9. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll revise the “Effective Date” at the top. Continued use of Exxmall after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Exxmall Support Team
Email: support@exxmall.com
Website: https://exxmall.com
